In support of a major healthcare provider’s recent acquisition, TMG Global successfully completed a comprehensive Network Infrastructure and Telephony Site Survey, encompassing 14 offsite locations across the region.
The team assessed existing hardware devices and infrastructure within each Main Distribution Frame (MDF) and Intermediate Distribution Frame (IDF) across all locations. The evaluation also included wireless access points, phone types, and compliance with EPIC network hardware standards to facilitate hardware procurement.
Spearheaded by Senior Project Manager Tammy Singer, with Project Manager Jayson Tate serving as the main Technical Delivery Lead, the project was supported by Technical Delivery Lead & Design Jeff Poggio and his team of experienced Field Technicians.
The surveys were successfully executed within an impressive two-week timeframe with the first week consisting of onsite activities, and the second week focused on data compilation and the development of the assessment overview report.
Ensuring a seamless transition and integration of IT & telephony systems
TMG Global delivered a full suite of professional services, including:
Creation and management of the site survey schedule.
Coordination with IT leadership to align onsite activities.
Execution of site surveys across the 14 designated offsite locations.
Compilation and organization of all site survey data into a structured client-facing folder.
Regular communication via daily progress reports and weekly status updates.
Delivery of a comprehensive Assessment Overview Report summarizing key findings.
Site Survey Scope:
The site survey encompassed a thorough assessment of:
Network hardware inventory (including core switches, distribution switches, access layer switches, routers, firewalls, wireless controllers, access points, etc.).
Switch port capacity analysis.
Network circuit details and compliance with current standards.
Fiber and low voltage infrastructure.
Power Distribution Unit (PDU) and Uninterruptible Power Supply (UPS) status and capacity.
Temperature conditions of MDF and IDF locations.
Physical security assessments for IDF access points.
Rack and cabinet capacity evaluations.
Telephony infrastructure, including PBX, gateways, and MPOE.
Analysis of phone types (analog and VoIP) and telephony circuit data.
Assessment of video conferencing technology and locations.
Stakeholder interviews to gather insights into the current state of network and telephony environments.
Identification of any new, undeployed technology (not yet installed) with corresponding make, model, and serial numbers.
White-Glove Professional Services:
TMG Global ensured a seamless and professional experience by:
Coordinating with IT points of contact to schedule site surveys.
Developing a structured project plan and communications strategy.
Confirming onsite requirements and access guidelines for field teams.
Collaborating with the client to facilitate secure site access.
Establishing a secure online repository for project documentation and deliverables.
Conducting stakeholder interviews to gather comprehensive data on network and telephony infrastructure.
